Terms of Service

1. Introduction

Welcome to VitaVerse Host ("we," "us," "our"), a service operated by VitaVerse LLC. These Terms of Service ("Terms") govern your use of our web hosting services, domain registration, and related services available through https://vitaversehost.com (the "Service").

By creating an account, placing an order, or using any of our services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms referenced herein. If you do not agree to these Terms, please do not use our services.

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2. Account Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years of age to use our services. By registering for an account, you represent and warrant that you meet this requirement.

2.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete. We reserve the right to suspend or terminate accounts containing false or misleading information.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

2.4 Account Ownership

The account owner is the individual or entity listed in the billing profile. In the event of an ownership dispute, we will rely on the billing information on record.

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3. Services

3.1 Service Description

VitaVerse Host provides web hosting, domain registration, and related services as described on our website. Service specifications, features, and pricing are subject to change.

3.2 Third-Party Infrastructure

Our services may be delivered using third-party hosting providers and infrastructure partners. By using our services, you acknowledge that your services may be subject to the terms and policies of our upstream providers. We select our partners carefully to ensure quality and reliability, but we cannot guarantee the performance of third-party systems beyond our control.

3.3 Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, system updates, and unforeseen circumstances may result in temporary service interruptions.

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4. Payment Terms

4.1 Billing

All prices are quoted in US Dollars (USD) unless otherwise stated. Payment is due upon invoice generation. We accept the payment methods displayed on our website.

4.2 Automatic Renewal

All services automatically renew for a period equal to the original service term (e.g., a 1-year plan renews for another year, a monthly plan renews monthly) unless cancelled in accordance with our cancellation policy. Renewal invoices are generated prior to the due date.

4.3 Late Payment and Grace Period

If payment is not received by the due date, a grace period of three (3) days will apply. After the grace period expires, services may be suspended without further notice. Suspended accounts may be terminated and data permanently deleted if payment is not received within a reasonable timeframe.

4.4 Refund Policy

All payments are non-refundable. This includes, but is not limited to, hosting fees, domain registration fees, setup fees, and any add-on services. We encourage you to carefully evaluate our services before purchasing.

4.5 Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting us to resolve the issue may result in immediate account suspension and termination. We reserve the right to pursue recovery of any fees incurred as a result of fraudulent chargebacks.

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5. Cancellation Policy

5.1 How to Cancel

Cancellations must be submitted through the client area at https://vitaversehost.com/clientarea.php. Cancellation requests sent via email, phone, or other channels may not be processed.

5.2 Notice Requirements

To avoid automatic renewal, cancellation requests must be submitted:

• Monthly plans: At least fourteen (14) days before the renewal date
• All other plans (quarterly, annual, etc.): At least thirty (30) days before the renewal date

5.3 Effect of Cancellation

Upon cancellation, your services will remain active until the end of the current billing period. After this date, all data associated with your account may be permanently deleted. It is your responsibility to download any data you wish to retain before cancellation takes effect.

5.4 No Partial Refunds

Cancellations do not entitle you to a refund for any unused portion of your service term.

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6. Acceptable Use Policy

6.1 Lawful Use

You may only use our services for lawful purposes. You are solely responsible for ensuring that your use of our services complies with all applicable local, national, and international laws and regulations.

6.2 Prohibited Content and Activities

The following content and activities are strictly prohibited on our services:

Illegal Content:

• Content that violates any applicable law or regulation
• Content that infringes upon the intellectual property rights of others
• Content related to illegal drugs or controlled substances
• Phishing, scam, or fraudulent websites
• Content promoting violence, terrorism, or illegal activities

Harmful Technical Activities:

• Distribution of malware, viruses, trojans, or other malicious code
• Hacking tools, exploit kits, or vulnerability scanners used for malicious purposes
• Botnets, command-and-control servers, or DDoS attack infrastructure
• Unauthorized access attempts to any system or network
• Port scanning or security probing without explicit authorization

Spam and Bulk Communications:

• Sending unsolicited bulk email (spam) from our servers
• Hosting content advertised through spam
• Operating mailing lists without proper opt-in consent

Adult Content:

• Pornography or sexually explicit material
• Adult-oriented services or merchandise
• Any content involving the exploitation of minors

Resource Abuse:

• Cryptocurrency mining or similar computationally intensive activities
• Using hosting accounts primarily for file storage, backups, or archives
• Hosting large media files (movies, software archives) unrelated to an active website
• Any activity that negatively impacts server performance for other customers

Financial Misconduct:

• Unlicensed banking or financial services
• Fraudulent trading signal platforms
• Pyramid schemes or illegal multi-level marketing operations

6.3 Enforcement

We reserve the right to suspend or terminate any account found to be in violation of this Acceptable Use Policy, with or without notice. In cases of severe violations, we may report the activity to relevant authorities.

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7. DMCA and Copyright Policy

7.1 Compliance

VitaVerse Host respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws.

7.2 Reporting Copyright Infringement

If you believe that content hosted on our services infringes your copyright, please submit a DMCA takedown notice to our designated agent with the following information:

1. A physical or electronic signature of the copyright owner or authorized representative
2. Identification of the copyrighted work claimed to be infringed
3. Identification of the infringing material and its location on our services
4. Your contact information (address, telephone number, email address)
5. A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

7.3 Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing the required information under the DMCA. We will process valid counter-notifications in accordance with applicable law.

7.4 Repeat Infringers

We reserve the right to terminate accounts of users who are repeat copyright infringers.

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8. Data and Backups

8.1 Your Responsibility

You are solely responsible for maintaining backups of all data stored on our services. This includes website files, databases, emails, and any other content.

8.2 Our Backups

While we may perform periodic backups for administrative and disaster recovery purposes, these backups are not guaranteed and should not be relied upon. We make no warranties regarding the availability, completeness, or integrity of any backup data.

8.3 Backup Assistance

We may, at our discretion, be able to assist with data recovery from our administrative backups. However, we make no guarantees that such backups exist or that recovery will be successful. Any backup assistance provided is on a best-effort basis only.

8.4 Data Loss

VitaVerse Host is not liable for any data loss, regardless of the cause. You acknowledge that maintaining adequate backups is your responsibility.

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9. Support

9.1 Support Channels

Technical support is available through:

• Support Tickets: Submit via the client area at https://vitaversehost.com/supporttickets.php (preferred)
• WhatsApp: +44 7457 406 741 (preferred)
• Email: info@vitaverse.llc

9.2 Support Scope

Our support covers issues related to the hosting services we provide. We do not provide support for third-party applications, custom coding, or website development unless separately agreed upon.

9.3 Conduct

We are committed to treating all customers with respect and professionalism. We expect the same courtesy in return. Abusive, threatening, or harassing behavior toward our staff may result in suspension or termination of services.

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10. Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by the VitaVerse LLC Privacy Policy, available at https://vitaverse.llc/privacy-policy-2/. By using our services, you consent to the practices described in that policy.

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11. Limitation of Liability

11.1 Service Provided "As Is"

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Damages

To the maximum extent permitted by law, VitaVerse LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of our services.

11.3 Maximum Liability

In no event shall our total liability exceed the amount you paid to us for services during the twelve (12) months preceding the claim.

11.4 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, power outages, internet backbone failures, or government actions.

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12. Indemnification

You agree to indemnify, defend, and hold harmless VitaVerse LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of any third party
• Any content you host, store, or transmit through our services

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13. Termination

13.1 Termination by You

You may terminate your account at any time by following the cancellation procedure described in Section 5.

13.2 Termination by Us

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms or our Acceptable Use Policy
• Non-payment of fees
• Fraudulent or illegal activity
• Any reason at our sole discretion, with reasonable notice where practicable

13.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We may delete all data associated with your account. Termination does not relieve you of any obligation to pay outstanding fees.

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14. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

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15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts located in Sheridan County, Wyoming, and you consent to the personal jurisdiction of such courts.

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16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and VitaVerse LLC regarding your use of our services and supersede all prior agreements and understandings.

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18. Contact Information

If you have any questions about these Terms, please contact us:

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By using VitaVerse Host services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.